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[Privacy Policy]

Aesop is committed to protecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.

This Privacy Policy applies to information that Emeis Cosmetics Pty Ltd, and its parent, subsidiaries and affiliate entities worldwide (individually and collectively referred to herein as "Aesop", "we", "us" or "our") collects from you. The personal information we collect is controlled by Emeis Cosmetics Pty Ltd, 25 Smith Street, Fitzroy VIC 3065 Australia (ACN registration: 007 409 001) and the relevant local corporate affiliates. For the purposes of applicable data protection laws, Aesop is a data controller of your personal information

This Privacy Policy covers all personal information that we collect, use and process which means information that (either in isolation or in combination with other information) enables you to be identified directly or indirectly.

The types of personal information we may collect, and hold vary depending on the nature of our interaction with you and may include: identifying and contact information such as your name, postal and email address, telephone number, gender, date of birth and title; payment information; information ascertained about you from social media such as your profile picture, likes, location and friend list; geo-location details when using one of our mobile applications; health information such as skin concerns and adverse reactions to products; and product preferences and other information. We may collect your personal information in a number of ways including when you: visit our website and register an account with us and/or purchase products through our website and/or undertake a live consultation; visit one of our Aesop retail stores or counters, including if you register an account with us in store; or correspond with us across any of our channels (e.g. messaging platforms such as text message, live chat and WhatsApp, social media and email). We typically collect your personal information directly from you. On some occasions, we may collect your personal information from third parties such as payment platform providers.

Why we process your information: To provide you with information about our products and services. How we use your information for this purpose: We process your order history to develop, market, sell or otherwise provide products, services or information to you. We also process your name and contact details to provide you with copies of our newsletter and information about our products, store launches, partnerships and in-store events, contact you regarding service related matters, and provide you with other marketing or promotional information where we are permitted to do so in accordance with applicable laws or if you have provided consent for us to do so. We also process this information to ensure that we do not contact you for direct marketing purposes if you have asked us not to. Based on the following justification: Using your personal information in this way is necessary for us to perform our contractual obligations to you. It is also in our legitimate interests to provide you with the best possible customer experience online and instore.